Shipping policy
Shipping Methods
All of our items are stored in the UK and dispatched same working day if ordered before 12pm of your order being placed Monday - Friday unless otherwise stated on the product page.
Some items are dispatched directly from our partners and may incur an additional handling time of 1-3 working days. This will be clearly stated on each individual product page.
Orders Under £30
| Method | Delivery Time | Cost |
|---|---|---|
| Standard | 2-4 Working Days | £2.99 |
| Next Working Day | Next Working Day | £4.99 |
Orders £30 and Over
| Method | Delivery Time | Cost |
|---|---|---|
| Standard | 2-4 Working Days | FREE |
| Next Working Day | Next Working Day | £1.99 |
All orders are dispatched via EVRi or an alternative trusted courier, at our discretion, to ensure the most efficient delivery service available. All orders are sent using a tracked delivery service for your peace of mind. Once your order has been shipped, you will receive a tracking number so you can follow your parcel’s journey every step of the way.
We aim to process and dispatch all orders promptly to ensure timely delivery.
If you have an account, you can view the status of your order in the My Orders section. We'll also send you confirmation and dispatch emails to keep you updated.
If you have any questions about your order or tracking details, please don’t hesitate to contact our customer service team info@magnaretail.co.uk
Additional Information
- Delivery Coverage: We currently deliver across the UK. For remote locations or bulk orders, additional shipping costs may apply.
- Tracking Information: Tracking is available for both Standard and Express shipping methods. Customers will receive tracking details once their order has been dispatched.
- Lost or Delayed Shipments: If your shipment is delayed or lost, please contact our customer service team at info@magnaretail.co.uk. We will investigate and provide a resolution within 1-2 working days.